Responsible Gambling

365pg's ongoing commitment

365pg Responsible Gambling — Bet Responsibly in Brazil

At 365pg, responsible gambling is not fine print that nobody reads. It is a real set of tools that any user can activate in seconds — deposit limits, session alerts, self-exclusion — no red tape, no support queue, right there in your account settings.

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Our Commitment

365pg believes responsible entertainment is better for everyone

Sports Betting and casino games are forms of entertainment — not a guaranteed source of income. Everyone who plays on 365pg deserves the tools to stay in control, and the platform ensures they are always easy to access, with no strings attached.

Personalised Limits Easy Self-Exclusion Session Alerts 24/7 Support Gaming Reality 18+ years
6
Available Tools
24h
Support in Portuguese
R$ 0
Activation Cost
18+
Minimum Age Requirement

Available Tools

What 365pg Offers to Help You Stay in Control

All the tools below are available to any registered user on 365pg, at no extra cost and with no red tape to activate.

Deposit Limits
Set a maximum daily, weekly, or monthly deposit limit in your account settings. The 365pg applies the limit automatically — no deposit above the set amount is processed while the limit is active. You can reduce the limit immediately, but increases only take effect after 7 days, as a safety measure.
Session Time Alerts
Set up automatic notifications to receive an alert after 30 minutes, 1 hour, 2 hours, or any continuous play period you define. The alert appears on screen with the option to continue or end the session — the choice is always yours, but with the information right in front of you.
Temporary Self-Exclusion
Voluntarily block access to your account for 24 hours, 7 days, 30 days, or 90 days. During the self-exclusion period, no deposits are accepted and the account becomes inaccessible. The block takes effect immediately upon request and cannot be reversed before the chosen period ends.
Permanent Self-Exclusion
For those who need a permanent break: closing your account on 365pg can be requested through 24/7 support. There is a 72-hour reflection period before activation. Once confirmed, the account is closed, the available balance is returned via Pix and the account cannot be reopened.
Gaming Reality
Access a complete report of the last 12 months on your account: total deposited, total withdrawn, net result, average session length, and betting history by sport or game. Seeing the real numbers is the most straightforward way to assess whether gaming is still entertainment or starting to get out of hand.
Session Betting Limits
Set a maximum betting amount per session — once the limit is reached, no new bets are accepted until the next session begins. It applies to Sports Betting on the Brasileirão, slots, live casino and crash games like Aviator. The protection covers all products at 365pg.

What Is Responsible Gambling

Playing Responsibly Does Not Mean Playing Less

Responsible gaming is about control — not giving up entertainment. You can bet on Brasileirão every weekend, play slots after work, or watch a CBLOL match live at 365pg with complete peace of mind, as long as gambling remains what it should be: a form of entertainment that fits your budget and does not interfere with your daily commitments.

The problem starts when gambling becomes an attempt to chase losses, when money set aside for bills and food ends up in bets, or when the urge to play replaces other forms of enjoyment. These are signs that something is off — and that is exactly when the tools at 365pg are here to help.

A 365pg has no interest in users who lose money they can't afford to lose. That model isn't sustainable and goes against everything the platform stands for in the Brazilian market. A player who stays within their own limits and plays responsibly is someone who will keep coming back to 365pg for a long time — and that's better for everyone.

Remember: odds and game RTP are calculated so the platform maintains a profit margin over the long term — just like any entertainment business. That doesn't mean you can't win. It means bets should be treated as an entertainment expense, not an investment.

How to Activate the Tools

Step-by-Step Guide to Setting Your Limits at 365pg

1
Log in to your account
Go to 365pg via the website or the mobile app using your email and password. If you do not have an account yet, registration is free and takes less than 2 minutes.
2
Go to Account Settings
Click your profile icon in the top right corner and go to "Settings". The "Responsible Gaming" section is in the side menu, just below the general preferences.
3
Choose the tool you want
Choose from deposit limit, session betting limit, time alert, temporary self-exclusion, or gaming report. Each option includes a brief description before you activate it.
4
Set the parameters and confirm
Enter the desired amounts or periods and click confirm. Deposit and betting limits take effect immediately. Limit increases have a 7-day waiting period to prevent impulsive decisions.
5
24h support whenever you need help
For any questions about the tools or situations requiring responsible gambling guidance, the live chat at 365pg is available 24 hours a day in Portuguese, with real support agents.

Tools in Detail

Each Tool, How It Works in Practice

Learn how each responsible gaming feature available at 365pg before activating them.

Daily, Weekly, and Monthly Deposit Limits
You set a maximum amount you can deposit in each period. For example: R$ 100.00 per day, R$ 500.00 per week, and R$ 1,500.00 per month. All three limits can be set at the same time. The most restrictive one always applies. Reductions take effect immediately; increases only take effect after 7 calendar days — an intentional reflection period so the decision isn't made in the heat of the moment.
Immediate activation
Session Betting Limit
Sets the total maximum amount you can wager in a single gaming session — whether you are betting on the Brasileirão, playing slots, Aviator, live blackjack or any other product at 365pg. Once the limit is reached, the platform stops accepting new bets and displays a warning. The session resets automatically after the configured period (minimum 12 hours).
Immediate activation
Personalized Session Time Alerts
Set up automatic reminders that appear on screen after defined periods of continuous play. You can configure multiple alerts: the first at 30 minutes, the second at 1 hour, and so on. Each alert shows how long you've been playing in the current session, the total amount wagered, and your current balance — so you can decide whether to keep going or stop with all the information right in front of you.
Immediate activation
Temporary Self-Exclusion (24 hours to 90 days)
Completely blocks access to your account at 365pg for the chosen period: 24 hours, 7 days, 30 days, or 90 days. During this period: no deposits are processed, no bets can be placed, and account access is denied even with the correct login. Your balance is preserved and returned in full when the period ends. The block takes effect immediately and cannot be reversed until the period expires.
Immediate and irrevocable
Permanent Self-Exclusion
To permanently close your account at 365pg. Request it via 24/7 live chat. There is a mandatory 72-hour reflection period before activation — during which you can cancel the request if you change your mind. After 72 hours, the account is permanently closed, any available balance is returned via Pix to the account holder's CPF within up to 5 business days, and the account cannot be reopened with the same CPF.
72-hour cool-off
Reality Check Report
A complete 12-month statement of your account activity at 365pg: total deposited via Pix, boleto, and card; total withdrawn; net result (how much you actually won or lost); number of sessions; average time per session; highest single-day win and highest single-day loss. The report updates in real time and can be exported as a PDF. Seeing the real numbers changes how you perceive your gaming.
Available at any time

Warning Signs

When Gaming Stops Being Entertainment

Recognizing the signs early makes all the difference. Check the behaviors that indicate it's time to use the responsible gaming tools at 365pg or seek specialized help.

Chasing losses
Depositing more money right after a loss in order to "win back" what you lost is one of the most common signs that gambling has gotten out of control. Losses are part of entertainment — there is no way to guarantee you will recover them.
Using money from essential accounts
When money set aside for rent, groceries, bills, or other essential expenses is used to deposit at 365pg, the healthy limit has already been crossed. Bets should only be placed with discretionary leisure funds.
Losing sleep over gambling
Waking up in the middle of the night to follow matches or play slots is a sign that gambling is taking up more space in your life than is healthy. Using the session alert at 365pg can help identify that.
Hiding your gambling from people close to you
Lying to family or friends about how much you play or deposit is an important warning sign. If you find yourself concealing information about your activity at 365pg, it is worth reaching out to support.
Gaming to relieve anxiety or low mood
Using betting or slots as a way to cope with difficult emotions — stress, loneliness, anxiety — instead of other forms of leisure can be the start of a problematic pattern that needs attention.
Feeling like you can't stop
Planning to play for 30 minutes and realising hours have passed, or genuinely struggling to end a session when you wanted to stop, are signs that a conversation with 365pg can help.

Self-Assessment

Quick Check: How Is Your Play?

Answer honestly. There are no right or wrong answers — the goal is to help you reflect on your relationship with gambling at 365pg and on any other platform.

Question 1 of 5
In the last 30 days, have you placed bets using money set aside to pay bills or essential expenses?
Your answers are anonymous and are not saved.

More on Responsible Gaming

365pg's Position on Responsible Entertainment

Brazil has an intense relationship with sports betting — football is woven into the country's culture in a way that few other sports can match anywhere in the world. The Brasileirão, the Copa do Brasil, the Libertadores, weekend matches on your phone over a coffee — all of this is part of how Brazilians live sport. A 365pg was built to be part of that environment responsibly.

This means offering a platform that is entertaining without being predatory. The promotions at 365pg have clear, written rules in Portuguese — no rollover buried inside a long sentence. Pix deposits are fast and free of hidden fees. Support is truly available in Portuguese, with agents who understand the Brazilian player's context. And the responsible gambling tools are in the same place as the rest of your account settings — not buried on a hard-to-find page.

A 365pg is also transparent about the limits of what a platform can do. Self-exclusion tools and deposit limits help a great deal — but they are not a substitute for professional support when the situation has already become more serious. That's why the support team at 365pg is trained to recognise signs of problem gambling and refer users to specialised resources when needed, always with respect and without judgement.

The responsible gambling model at 365pg built on a simple premise: a player who is doing well — financially, emotionally, and with their family — is someone who will keep enjoying the platform for a long time. There is no business reason to push gambling beyond what is healthy. That vision drives every product decision at 365pg holds in the Brazilian market.

If you are a parent concerned about minors accessing the platform, know that 365pg requires CPF verification at registration and age confirmation on the first withdrawal (KYC). Use by anyone under 18 is strictly prohibited and underage accounts are closed immediately upon identification, without exception. If you suspect a minor has created an account, contact us immediately via 24/7 support.

Bet responsibly: set your limits before you start playing, not after you have already lost more than you planned. Using the responsible gambling tools at 365pg proactively is far more effective than trying to recover after a losing streak. The platform is here to be a positive part of your free time — not a source of stress.
6
Protection Tools
R$ 0
Cost to Use
24h
Support in Portuguese
18+
Minimum Age Requirement

FAQs

Responsible Gambling FAQ at 365pg

Not immediately — and that is intentional. When you request a deposit limit increase at 365pg, the change only takes effect after 7 calendar days. This waiting period exists to prevent a decision made in the heat of the moment — such as after a losing streak — from resulting in deposits beyond what you planned. Limit reductions, on the other hand, take effect immediately. This asymmetry is a deliberate protection mechanism recommended by the leading responsible gambling organisations in the industry.

No. Temporary self-exclusion at 365pg is irrevocable until the chosen period expires. When you block your account for 7 days, for example, it cannot be unblocked before those 7 days are up — for any reason. This ensures the tool works as a genuine protection mechanism, not just a button that can be reversed on impulse. Your account balance remains safe throughout the entire self-exclusion period and is fully accessible once the period ends.

After the 72-hour reflection period and confirmation of permanent self-exclusion, 365pg processes a full refund of the available account balance via Pix to the key registered under the account holder's CPF. The transfer takes up to 5 business days following final confirmation of closure. Uncompleted bonuses are cancelled — only balances from real deposits or winnings converted to the main balance are refunded. If there are open bets at the time of closure, they are settled according to the official result and the amount is included in the final balance returned.

The 365pg support team is trained to discuss responsible gaming without judgment. Through 24/7 live chat in Portuguese you can: request the activation of any protection tool, get guidance on which tool makes the most sense for your situation, request temporary or permanent self-exclusion, and — when the situation calls for specialized support beyond what the platform provides — the team can share information about help resources available in Brazil. There is no penalty for users who reach out to support for responsible gaming concerns — on the contrary, that's exactly what the channel is there for.
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Privacy and Data Protection at 365pg

All information about your use of the responsible gambling tools is treated with complete confidentiality by 365pg, in compliance with the LGPD (Law No. 13.709/2018). Self-exclusion data, limits, and gaming reports are used solely to operate your account protections — never for marketing purposes or external profiling.

Read the full Privacy Policy

Play in Control

Create Your 365pg Account with Your Limits Already Set

Sign up for free, set your deposit and session limits before your first game, deposit from R$ 20.00 via Pix, and enjoy Brasileirão, slots, Live Casino, and e-sports responsibly — with 24/7 support in Portuguese whenever you need it.

+18 • Gambling involves risk • Gamble responsibly • Terms and conditions apply

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Important Notice on Betting

Sports Betting and casino games involve real financial risk. You may lose all deposited funds. Never bet more than you can afford to lose. The 365pg provides free responsible gaming tools — use them. If gaming is affecting your finances, your relationships, or your mental health, please seek help. Our 24/7 support in Portuguese is available to guide you.

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